Delta Labs Free Shipping Policy
At Delta Labs, we strive to provide exceptional customer service, and that includes fast, reliable, and FREE shipping on all eligible orders. Below are the details of our free shipping policy:
Eligibility for Free Shipping:
- Free standard shipping is available on all orders over $1000 (before taxes) within Canada.
- Orders under $1000 will incur a standard shipping fee of $50.
- Free shipping applies to all desktop gaming PCs, workstations, etc.
- Some large, bulky, or special-order items may not qualify for free shipping.
Shipping Carriers and Methods:
- Free shipping orders will be shipped via Canada Post using Express ground shipping services.
- Expedited shipping options, such as 2-day or overnight shipping, are available upon request.
Processing and Delivery Times:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Delivery times for free shipping vary based on your location and will usually take between Delivery Time, e.g., 3-7 business days.
- Customers in Specific Regions, e.g., rural areas, remote regions may experience longer delivery times.
Shipping Exclusions:
- Free shipping is not available for international orders or orders outside of Canada.
- If your order contains any items not eligible for free shipping, standard shipping fees will apply for those items.
Tracking Your Order:
- Once your order has been shipped, you will receive an email with the tracking information. You can use this to follow your shipment’s progress in real-time.
Damaged or Lost Shipments:
- In the rare event that your shipment is lost or arrives damaged, please contact our customer service team at info@deltalabs.ca within 5 business days of delivery, and we will assist you in resolving the issue, including sending a replacement or offering a refund where appropriate.
Returns and Refunds:
- Items shipped under the free shipping policy can be returned in accordance with our Return Policy. Please note that any shipping fees for returns will be the responsibility of the customer unless the return is due to a defect or an error on our part.
Contact Information:
- For any questions regarding shipping, please contact our customer service team at info@deltalabs.ca.
Delta Labs reserves the right to modify or discontinue free shipping offers at any time. Be sure to check this policy regularly for updates.
This template provides a comprehensive overview of a free shipping policy, customizable for your business needs!
